#1 Neuroscientist: How to Motivate Yourself (and Others) to Change Any Behavior

Guest
Dr. Tali Sharot
Read time
~4 min
Uploaded
30 May 2024
Duration
0:57:39
Views
194.1K
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KEYPOINTS

  • 01

    Pressure backfires because it threatens people's sense of control

    Dr. Tali Sharot, a behavioural neuroscientist who directs the Affective Brain Lab at University College London, says the desire for control is hardwired because controlling your world brings rewards and avoids harm. Once someone feels you're restricting their agency, their motivation drops and anxiety rises. In a partnership, nagging also signals that you see their negatives and that they're not enough.

  • 02

    Trying to change someone is often about managing your own stress

    Mel's example is a partner happily watching golf on a Sunday while she feels judgment rising. Sharot says that changing the other person may be an unconscious attempt to lower your own stress, perhaps from worry about their heart or their spending, and your stress is itself contagious.

  • 03

    You influence strangers more than you realise

    Through emotional contagion, even unknown people on the subway shape your mood and choices. Studies show stressed people make those around them more stressed, and seeing someone eat an apple or ice cream nudges what you crave. Sharot says it evolved because someone else's fear may signal real danger. The takeaway is to model the behaviour you want, such as not being on your phone if you want your kids off theirs.

  • 04

    Fear is especially poor at getting people to act

    Sharot's approach-avoidance principle: expecting a reward triggers a 'go' signal deep in the brain that makes action more likely, while expecting something bad triggers a 'no-go' signal that travels to the motor cortex and promotes freezing. In her experiments, people pressed a button faster to gain money than to avoid losing it. Fear can still help when you want someone to stop doing something, like sharing confidential information.

  • 05

    Reframe messages around gains

    Scare tactics also fail because people assume 'it won't happen to me.' Sharot's friends who smoke are motivated more by wanting better skin than by fear of cancer. Instead of 'Route A will lose you time and money,' say 'Route B will gain you time and money.'

  • 06

    Lever one: social proof

    Highlight what others are doing well, and model it yourself. For a partner, Sharot suggests inviting them to join your run rather than citing a friend's fit husband.

  • 07

    Lever two: immediate rewards

    Present bias means we value now over later; most people take $100 today over $110 next week, partly because the future is uncertain. Cake, a drink or Netflix pay off instantly, while books and fitness pay off years later. So attach something good to the action now: a trashy show only on the treadmill, a podcast on a run, or a sincere 'thank you for asking.'

  • 08

    Lever three: progress tracking

    Sharot says progress itself brings joy, and even top performers find simply maintaining demotivating. A 3:28 marathon after a 3:30 feels better than repeating 3:30. Track the specific elements tied to your goal.

  • 09

    Give choices, but only two or three

    Ask 'carrots or cucumbers?' or 'should I pick your outfit, or will you?' Sharot notes that asking you to choose is still their choice. The same applies to employees and patients. She cites the famous jam study, where 60 options left some shoppers leaving empty-handed.

  • 10

    Change, on average, makes people happier

    In economist Steven Levitt's study, thousands of people facing a decision flipped a virtual coin: heads meant change, tails meant stay put. Heads made people about 25% more likely to change, and at two weeks and six months, changers were on average happier. Sharot's caveats: this doesn't say which change (therapy may count), and the benefit likely comes from fixing something already wrong and from the joy of learning.

EXAMPLES

  • 01

    One sentence that raised £5.6 billion

    Adding 'nine out of 10 people in Britain pay their taxes on time' to UK tax letters increased compliance by 15%, which Sharot says brought in £5.6 billion.

  • 02

    Hospital handwashing went from 10% to 90%

    In a New York State hospital, cameras showed only 10% of staff washed their hands before and after entering patient rooms, even though staff knew they were being filmed. An electronic board giving instant 'well done, good shift' feedback plus running rates pushed compliance to 90%. A second unit went from 30% to 90%. Sharot credits immediate positive feedback, social proof and visible progress.

  • 03

    "You'll look better for your girlfriend"

    A mother had nightly fights telling her teenage son he'd be tired if he didn't sleep by 10 p.m. After reading Sharot's book, she told him he'd look better and have more energy for his girlfriend, and she said it worked perfectly.

  • 04

    "I can really feel your muscles"

    A woman whose husband disliked the gym touched his arm after his first visit and admired his muscles. He went back the next day. Sharot similarly thanks her husband whenever he lets her sleep in and takes their kids to school, and praised her daughter Olivia for ordering a sandwich with vegetables.

  • 05

    The neuroscientist and her bike helmet

    Sharot admits she doesn't always wear a helmet cycling in London and rewards herself with a small Hershey's chocolate when she does. For months she wore a badly fitting one that 'wasn't protecting me at all' before finally buying a new one.

OTHER RELEVANT

  • 01

    Open with a question, not a prescription

    Ask 'How are you feeling about your job?' and listen. Focus on what they want, not what you think they should want. Sharot asks her team 'tell me how you're doing' at least once a year.

  • 02

    Praise out loud, without 'finally'

    We tend to notice what people aren't doing and only think 'that's nice' when they do. Say it, but skip the condescending 'finally!' that Mel admits using when her son ate something green.

  • 03

    Pick your battles and work on yourself

    Sometimes the best move is letting the golf game happen and addressing your own stress, which Mel admits is not the answer she wanted.