How to Find Your Purpose and Achieve Your Dreams With Jamie Kern Lima | The Mel Robbins Podcast

Guest
Jamie Kern Lima
Read time
~5 min
Uploaded
9 Feb 2023
Duration
1:18:38
Views
108.5K
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KEYPOINTS

  • 01

    'Our steps are ordered': every job adds to your toolbox

    Kern Lima waited tables at Denny's, where the kitchen took an hour to get pancakes out, so she learned to keep customers talking. Some left a dime and a penny. Years later, it taught her to get operations right or nothing else matters. She also pushed grocery carts and sliced deli meat to pay for school. Mel, a former waitress herself, adds that service jobs teach you no work is beneath you.

  • 02

    Setbacks are often setups

    Living her dream as a TV news anchor in Seattle at 28, Kern Lima's rosacea started breaking through her makeup on live air, and producers told her through her earpiece to wipe something off her face. She spent her small paycheck on department-store, professional and drugstore makeup and nothing worked. That frustration became the idea for IT Cosmetics.

  • 03

    Purpose usually isn't a job title or a big goal

    People who reach a long-held goal often find 'this isn't it.' Kern Lima says purpose is often serving the person you once were: becoming the generational cycle-breaker in your family, or saying hi to someone lonely in a coffee line. Her purpose wasn't being an entrepreneur but helping women feel worthy as they are. She notes only about 5% of IT Cosmetics customers had skin issues like hers. The other 95% simply felt seen.

  • 04

    Your strongest clue to purpose is what hurt you and how you got through it

    Her 'aha' came on the news set: she'd never seen a model with red, bumpy skin selling makeup, and the airbrushed ads she loved had always made her feel not enough. She decided to use real models of every age, size, skin tone and skin challenge and to 'call them beautiful and mean it.' Mel credits her with starting the real-beauty movement around 2007-2008, when everything was airbrushed and there were no curvy models.

  • 05

    'Someone's already done it' is false, because no one has done it your way

    There's only one of you, so anything authentic you make has by definition never been done. The flip side, she warns, is to expect lots of rejection, because experts can't picture something new.

  • 06

    The pain of regret outweighed the pain of failure

    She quit her anchor job to go all in, sensing that otherwise she'd wake up every day for the rest of her life with a 'longing' in her gut. She and her husband wrote a business plan and put all their savings into it, working from their living room. She worked 100-hour weeks, which she does not recommend, and didn't pay herself for three years. Retailers including Sephora, Ulta, department stores and QVC all said no.

  • 07

    Build intuition like a muscle by looking for patterns

    Look back at times you ignored your gut because everyone disagreed, and times you trusted it, and notice how each felt and what happened. For her it's a tiny feeling, a 'still small voice,' and she prays about it. She says girls often learn early to distrust themselves, decide by consensus and people-please. Mel suggests trying to make only decisions that match what you truly want for the rest of the day, from parties to dinner.

  • 08

    A 'no' versus a 'knowing'

    After meeting after meeting, the head of a big investment firm told her, about three feet away, 'I just don't think women will buy makeup from someone who looks like you, with your body and your weight.' She felt no anger, just a strong gut sense that he was wrong. 'This dude gave me a no, but God gave me a knowing.' Her line: your destiny comes down to which one you listen to.

  • 09

    Inauthenticity guarantees failure

    Kern Lima's version: authenticity doesn't guarantee success, but inauthenticity guarantees failure every time. Mel adds that it's your job to keep advocating for your vision, because only you have seen it. Family and investors say no because they only know who you've been.

EXAMPLES

  • 01

    Cold-calling every brand in Sephora

    Manufacturers are closely guarded secrets in makeup, so she wrote down every brand in a Sephora and cold-called them asking who made their products. Most hung up. One small brand's employee gave her the name of a New York manufacturer, which took a chance on making samples. It took about a year and hundreds of formula versions to get a product.

  • 02

    The QVC Expo ambush

    At a cosmetics executive women's event with 6,000 attendees, she kept sneaking away from her three-foot table to QVC's mobbed booth. QVC's beauty head had already turned her down many times. Sweating through her clothes, she pitched a buyer, got a card, flew out and won one 10-minute live segment.

  • 03

    23 banks and 6,000 concealers

    The deal was consignment: she had to sell over 6,000 units, about $130,000 to $140,000, in 10 minutes or take everything back and likely go under. The website was doing one or two orders a day, so Mel puts it at roughly ten years of sales. Twenty-two banks said no; California Bank and Trust said yes. Consultants urged flawless early-20s models. She cried in a rental car for a week, then went with real women and a bare-faced before shot.

  • 04

    'Thank you, sugar' and the sold-out sign

    In double Spanx, her hand shook so badly that she couldn't do the wrist demo she'd practiced showing the concealer doesn't crease. The host grabbed her wrist and took over. At the 10-minute mark a sold-out sign appeared. Her husband ran in and said, 'We're not going bankrupt.' That September 2010 airing led to five more that year, 101 the next, then about 250 live shows a year.

  • 05

    'Rejection is God's protection'

    Had the investor said yes, she believes she'd have given up most of the company for almost nothing. Six years later L'Oréal bought IT Cosmetics for $1.2 billion in cash, and she became the first female CEO of a brand in its 107-year history, backed by executive Carol Hamilton. The investor got in touch once, the day the deal was announced: 'I was wrong.' She resisted replying with Pretty Woman's 'Big mistake. Huge.'

OTHER RELEVANT

  • 01

    Your purpose can live outside your job

    If you need a job for health coverage or family reasons, that's fine. Kern Lima says purpose can be found in what you do outside work, guided by what feels aligned.

  • 02

    Don't wait for perfect clarity

    Waiting for clarity is, she says, the biggest excuse for never starting. Take a step and notice how it feels. Their friend Dean's image: it's okay to adjust your aim on a 'fuzzy target' a few times before letting the arrow go.

  • 03

    Find friends who pull you toward who you're becoming

    Loved ones often pull you back toward your past or their comfort zone. Add people who want what's best for you, not what's best for them in you.